What our Customers say...

Water Damage Testimonials

The crew was amazing. My wife and I were very pleased with the service and professionalism. Would highly recommend SERVPRO and would used them again if needed.

I had sewage back-up and a flood in my basement a few weeks ago and called SERVPRO to assess restoration of items and damage incurred as a result. I spoke with John and he very patiently and clearly explained the options I had and the best way to navigate the situation --- as well as honestly indicated that the scope of the major repair to be done was to be performed by a company that has specialized company in concrete polishing. The whole interaction was incredibly helpful and set my mind on how to deal with what would otherwise be a stressful and daunting task. Thank-you so much for taking the time to help !

This spring our basement flooded. We called SERVPRO Toronto and in just over 24 hours they had inspected the damage and removed all water soaked carpeting. They then explained the reconstruction process and carried it out to our complete satisfaction. Throughout the whole process we were impressed by the professionalism and friendly attitude of everyone we dealt with at SERVPRO.

We came home to a flood in our home after being away at the cottage for the weekend. SERVPRO handled the flood cleanup quickly and restored our living room. These guys are water damage experts. 

Our insurance company told us to call SERVPRO. These guys are amazing and I cannot thank them enough. We had a house flood in our Toronto home. Having never experienced a flood damage or insurance claim before, they kept me and my family comfortable through the water damage cleanup process as well as during their repair work. Our house looks better than before. Thank you!

I was so happy that SERVPRO was able to fix my water damage so quickly. I was so overwhelmed when the SERVPRO technician showed me the water had leaked through my walls, insulation and hardwood flooring but thanks to your team it was all fixed and looks better than before. Thank you!

I would have rated these guys a “10” if that was an option. The level of professionalism and customer service was incredible. After an amazing family vacation we came home to a top-down flooded house. They arrived within 1 hour (at 9pm) and stayed until about 3am removing water, drywall and buckled hardwood flooring. The packing crew cleared out closets, cabinets and assisted with anything I needed, as well as the rest of the crew. I was in awe of the respect and kindness each employee showed us. By the end of the job we felt like we were saying goodbye to friends. Thank You SERVPRO, you are the BEST!

Outstanding service! After coming home to a flooded house due to burst pipe in the second floor washroom, SERVPRO arrived within 30 minutes to begin with the cleanup and drying. Very happy with the quality of renovation work as well. Thank you for making such a stressful ordeal a much more pleasant experience. SERVPRO is a top-notch restoration company and we highly recommend them.

5 Stars for SERVPRO!! Honest and reliable company, we are very pleased with your service. Thank you!

John and his team were true professionals through and through. They were incredibly thorough, honest and pleasant to deal with throughout the course of our project work. Not to mention, very patient when having to wait for a very lengthy insurance payout on the job which did not end up being so straight-forward in the end. Would highly recommend them. Thank you.

Very professional and efficient service!

Quick response and excellent service. Highly recommended!

AMAZING!!! Very happy with the repairs done in my home. Thank you SERVPRO!

We had a burst pipe due to freezing temperatures at our house in East York and called SERVPRO Restoration for emergency services. Their technician arrived within 30 minutes to inspect the damage and the crew began working shortly thereafter. We were very pleased in their dealings with our insurance company and we highly recommend them to all of our friends and family members.

I had a flood in my house. Very happy with the service provided by SERVPRO. The crew was polite and professional. Highly recommend them.

Great customer service from the SERVPRO team. Professional and responsive, they helped me get what I needed done quickly and on schedule. Highly recommended!

I had their service at my condo (they changed my flooring) I highly recommend them, they were very professionals, respectful, they finished ahead of time. Very pleased.

John and David redid our basement after we had terrible water damage. Not only was their quality of work exceptional, but they were very friendly and a pleasure to work with from start to finish. We would highly recommend their services and would be more than happy to work with them again!