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What to do until SERVPRO arrives!

3/30/2018 (Permalink)

Water Damage What to do until SERVPRO arrives! SERVPRO provides 24/7 emergency services in the Greater Toronto Area with 1 hour response time.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (416) 236-0660

If you have a water damage from a clean source such as potable water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives:

  • Try to safely shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting.

  • Remove excess water from wood furniture after removing lamps and tabletop items.

  • Remove and prop up wet upholstery cushions to help with drying.

  • Depending on the weather outside you can open windows to allow the humid air to leave the space.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors.

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

For more information on water damage restoration here


24 Hour Emergency Fire & Flood Damage Service

3/30/2018 (Permalink)

General 24 Hour Emergency Fire & Flood Damage Service SERVPRO service vehicle ready for 24 hour response to residential or commercial property damage in the GTA.

Ready for whatever happens, available 24 hours a day for residential or commercial property damage emergencies. When you are dealing with fire damage or water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the damage resulting in mould and odor remediation.

We Answer the Phone 24/7 Ready to Help Call Today (416) 236-0660

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific fire damage and water damage training and experience to help you through this experience. 

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the home or business
  • When did the fire, flooding or water damage occur?
  • What caused the water damage (if known)?
  • What caused the fire (if known)?
  • Is there electricity available (on-site)?


SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Learn more about SERVPRO emergency services and our industry leading training for fire damage and water damage restoration here

Don't Let Your Pipes Freeze This Winter!

10/27/2017 (Permalink)

Water Damage Don't Let Your Pipes Freeze This Winter! Burst pipe response in the Greater Toronto Area.

When a house's water pipes freeze, the situation is not as simple as calling a plumber. Did you know that an 1/8-inch crack in a pipe can release up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mould.

Here are a few steps you can take to keep your Greater Toronto Area home from having a burst pipe.

Please make sure everyone in your family (or your tenants) know where the main water supply line shutoff valve is and how to open and close it.

Common causes of frozen pipes in Toronto are quick drops in temperature, poor insulation, and thermostats set too low. Frozen water pipes can happen a house with both plastic and copper pipes. You can prepare your home in the Fall to prevent your pipes from freezing.

Before winter arrives

  • Exposed pipes are most susceptible to freezing. Insulate pipes in your home's crawl spaces and attic. Remember, the more insulation you use, the better protected your pipes will be.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold temperatures out. With extreme weather conditions, even small cracks and openings can let in enough cold air to cause a pipe to freeze.
  • Before winter arrives, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside hose faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

During extreme weather conditions

Even if you think you've done it all to protect your Toronto home and prevent your pipes from freezing, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:

  • Open kitchen and bathroom cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you're asleep, but further drops in the temperature—more common overnight—could catch you off guard and freeze your pipes.
  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.

Before you leave town

Travelling in the winter months might be good for the soul, but don't forget to think about frozen pipes before you leave. What can you do?

  • If you are going away for an extended period of time (and it it suitable for your home) turn off your water supply line and drain your house. Remember that if you have radiant heat in your home, your boiler may require water supply to heat the house! 
  • Set the thermostat in your house no lower than 12°C (55°C).
  • Ask a friend or neighbour to check  in on your house daily to make sure it is safe and free from any burst pipes or other hazards, while checking that it is warm enough to prevent freezing.

What to do if your pipes freeze

What if your pipes still freeze, despite your best  attempts! Firstly - Don't panic. Just because they're frozen doesn't mean they've already burst. Here's what you can do:

  • You may be able to thaw a frozen pipe using a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • Never try to thaw a frozen pipe with a torch or other open flame because it could cause a fire damage. Water damage or flooding is preferable to burning down your house!
  • If your frozen water pipes have already burst, turn off the water supply line at the main shutoff valve in your house; leave the water faucets turned on. 
  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a local plumber.
  • Please don't use any electrical devices in areas of standing water. If you see standing water in your house, call a professional and stay away from any electrical hazards - you could be electrocuted!

SERVPRO's experienced team have seen many frozen pipes and burst pipe situations across the Greater Toronto Area and we will be on site within 1 hour - saving you time, effort and costly repairs later. Proudly serving the Greater Toronto Area, we offer safe, professional restoration services for your home or business. 

Fire Damage Restoration for GTA Homeowners

10/23/2017 (Permalink)

Fire Damage Fire Damage Restoration for GTA Homeowners Full-Service Fire Damage Restoration in the Greater Toronto Area

Attn: Greater Toronto Area homeowners: A multitude of problems can develop after a fire occurs in your property.

Although a fire itself does significant amount of fire and smoke damage to items touched by flames - smoke, soot residues and water damage or flooding from the fire department will affect other parts of your home. It is important to take all necessary precautions before entering your Toronto home after experiencing fire damage.

Besides natural hazards that may exist, entering your house can be 1) unsafe, and 2) lead to secondary damages as movement or foot traffic can make some of your personal items unsalvageable. Protect your investment wisely and hire an established restoration contractor like SERVPRO to help get you back on your feet after fire or smoke damage has affected your Greater Toronto Area home.

SERVPRO has 24-hour emergency services available 365-days a year, including holidays. Our technicians have received the necessary IICRC certifications and follow all municipal and provincial safety guidelines to perform fire damage restoration on your property.

Insurance companies choose SERVPRO because we offer full-service to our clients. We manage your entire restoration project, providing customers with a detailed scope of work and schedule through each phase of the project while answering any questions you may have throughout the fire restoration process. 

Having a company like SERVPRO on your side after a fire or water damage to your property can make a major difference in not only protecting the value of your investment but ensuring you have the best experience possible in dealing with a fire or water damage in your Toronto home. 

SERVPRO is a full service disaster restoration contractor serving the Greater Toronto Area. SERVPRO is faster to any size disaster providing 24 hour emergency service with direct insurance billing. Call us 416-236-0660.